Fee Type Amount Description Frequency How Charged Effective Date
Card £3.00/£36.00 Charge for card manufacturing, distribution, and ongoing maintenance. Monthly/Annually Per Card 01.01.20
Lost / Stolen / Damaged Card Replacement £15.00 In the event that a customer requires a replacement card Per Request Per Card 01.12.16
Paper Invoice £8.00 Charge to cover printing and dispatch, free via email Per Invoice Per Invoice / On Request 01.01.21
Copy Receipt £10.00 To cover the cost of retrieving a copy receipt Per Receipt Per Account 01.12.16
Returned Direct Debit Administration Fee £55.00 For any returned or reclaimed Direct Debits, a charge is applied to cover the administration to recover the value outstanding Per Returned DD Per Returned DD 01.12.16
Late Payment £20.00 To cover the cost of any late payments other than direct debit collections Per Event Per Account 01.12.16
Non Fuel Purchases Up to 20% In order to enable the purchase of Non Fuel items a surcharge of up to 20% will be applied Per Transaction Per Purchase 01.12.16
Transaction Query £15.00 To cover the administration of a request to investigate a transaction Per Request Per Account 01.12.16
International Transaction 3.00% To cover the costs of processing and invoicing international transactions Per Transaction Per Purchase 01.07.17
Reciprocal Sites and Partners 3.00% To cover the costs of card acceptance charges at non-Esso branded sites Per Transaction Per Purchase 01.07.17
Toll Transactions Up to 5% Management fees associated with motorway toll payment services Per Transaction Per Purchase 01.03.16
Eco Miles Up to £2
per card
Applied to all accounts as part of the carbon offsetting scheme Monthly Per active card 01.06.17
Administration Fee £18 Applied to accounts that have drawn less than 300 litres of fuel in the previous month Monthly Per Account 01.01.21
Inactive Account Fee £45 Applied to accounts that have not had any card transactions in the previous 3 months Quarterly Per Account 01.07.19

Note: In accordance with the General Terms & Conditions, WEX Europe Services (UK) Ltd. reserve the right to apply fees up to the values depicted in the table. Fees charged to individual customers may vary, but shall not exceed the rates depicted above.