Fee Type	Amount	Description	Frequency	How Charged	Effective Date
Card	£3.00/£36.00	Charge for card manufacturing, distribution, and ongoing maintenance.	Monthly/Annually	Per Card	01.01.20
Lost / Stolen / Damaged Card Replacement	£15.00	In the event that a customer requires a replacement card	Per Request	Per Card	01.12.16
Paper Invoice	£8.00	Charge to cover printing and dispatch, free via email	Per Invoice	Per Invoice / On Request	01.01.21
Copy Receipt	£10.00	To cover the cost of retrieving a copy receipt	Per Receipt	Per Account	01.12.16
Returned Direct Debit Administration Fee	£55.00	For any returned or reclaimed Direct Debits, a charge is applied to cover the administration to recover the value outstanding	Per Returned DD	Per Returned DD	01.12.16
Late Payment	£20.00	To cover the cost of any late payments other than direct debit collections	Per Event	Per Account	01.12.16
Non Fuel Purchases	Up to 20%	In order to enable the purchase of Non Fuel items a surcharge of up to 20% will be applied	Per Transaction	Per Purchase	01.12.16
Transaction Query	£15.00	To cover the administration of a request to investigate a transaction	Per Request	Per Account	01.12.16
International Transaction	3.00%	To cover the costs of processing and invoicing international transactions	Per Transaction	Per Purchase	01.07.17
Reciprocal Sites and Partners	3.00%	To cover the costs of card acceptance charges at non-Esso branded sites	Per Transaction	Per Purchase	01.07.17
Toll Transactions	Up to 5%	Management fees associated with motorway toll payment services	Per Transaction	Per Purchase	01.03.16
Eco Miles	Up to £2 per card	Applied to all accounts as part of the carbon offsetting scheme	Monthly	Per active card	01.06.17
Administration Fee	£18	Applied to accounts that have drawn less than 300 litres of fuel in the previous month	Monthly	Per Account	01.01.21
Inactive Account Fee	£45	Applied to accounts that have not had any card transactions in the previous 3 months	Quarterly	Per Account	01.07.19